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Wed, 08 Nov 2023 06:52:49 -0800 (PST) MIME-Version: 1.0 References: <001601da0de4$29f704d0$7de50e70$@doubleaproperty.com> <046301da0e86$7cfc5890$76f509b0$@doubleaproperty.com> <050b01da0e97$f1da0a20$d58e1e60$@doubleaproperty.com> <0e6b01da11b4$0a7d4be0$1f77e3a0$@doubleaproperty.com> In-Reply-To: <0e6b01da11b4$0a7d4be0$1f77e3a0$@doubleaproperty.com> From: Etoile Web Design Date: Wed, 8 Nov 2023 09:52:13 -0500 X-Gmail-Original-Message-ID: Message-ID: Subject: Re: your ultimate showcase theme demo is full of 404 errors To: craig@doubleaproperty.com Content-Type: multipart/alternative; boundary="000000000000ad512c0609a53de4" X-Spam-Status: No, score=-0.7 X-Spam-Score: -6 X-Spam-Bar: / X-Spam-Flag: NO --000000000000ad512c0609a53de4 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Craig, 1. We haven't specifically tested any file management plugins. But, since you only need to put in the URL of the location of the file, any plugin that uploads the file to the default WordPress media library should do. 2. Since the products use a post type, any duplicator plugin, such as the one from Yoast, would allow you to duplicate a product in the same way you would a post. 3. It is not possible to select which custom fields show up on a product-by-product basis. However, you can enable the "Hide Blank Custom Fields" option, and, if you do not assign a value for a custom field for a product, then it will not show that custom field on that product's product page. 4. For the bulleted list, could you share a link to a page exhibiting this? It could just be that something is overwriting the styling. By seeing it, we could hopefully suggest some CSS to counter it. 5. admin.php?page=3Dewd-upcp-getting-started is the correct URL. If it isn'= t working, it usually means either that you do not have the plugin activated or that you do not have the correct permissions to view that page (e.g. if you are not using an administrator account). 6. Definitely no catalog re-generate required. If they aren't showing, it's usually either because you have some sort of caching on your site (so you are seeing an old version of the page) or the products/categories weren't correctly added. Double check the caching first. If that's not it, please send us screenshots showing what categories you have in your catalog and also of the products assigned to the categories that are not showing. Best regards, Jack *Etoile Web Design* https://www.etoilewebdesign.com/ On Tue, Nov 7, 2023 at 2:53=E2=80=AFPM wrote: > Thanks, I am evaluating now. > > > > Custom fields can be to things like documents, etc., that is a nice > feature. Is the file uploading and handling only done by the theme or wh= at > file management plug-in have you tested compatibility and recommend? > > > > What is the preferred way to duplicate a product (e.g., to create a siste= r > product and then revise the additional product) > > > > Is it possible to select which custom fields show up with a product? > > > > Bulleted lists are showing with bullets when edited, but not on the > published page. Am I missing something? > > > > The URL you give to rerun the setup wizard doesn=E2=80=99t work ( > admin.php?page=3Dewd-upcp-getting-started it says page not found. > Fortunately, I found the rerun button in the about us / getting started > > > > I added categories to the catalog page to simplify new product additions. > However after adding a new category and then adding that category to the > catalog, products in that new category are not showing up in the catalog. > There isn=E2=80=99t some sort of catalog re-generate required is there? > > > > > > *From:* Etoile Web Design > *Sent:* Monday, November 6, 2023 6:16 AM > *To:* craig@doubleaproperty.com > *Subject:* Re: your ultimate showcase theme demo is full of 404 errors > > > > There is a fully free version of the theme available here: > https://wordpress.org/themes/ultimate-showcase/ > > > > This should give you an idea of whether or not it will fit your needs. It > is not possible to offer a trial for a pay theme. However, we do offer a > 14-day refund window, which we can extend to 30 days for you, if that wil= l > give you the necessary time to test. > > > > Same goes for the plugin refund window. We cannot offer a trial longer > than 7 days for the premium version of the plugin, but you can use the fr= ee > version as a test for as long as you want and we can extend the > return/refund period to 30 days instead of 14. > > > > Best regards, > > Jack > > *Etoile Web Design* > > https://www.etoilewebdesign.com/ > > > > > > On Fri, Nov 3, 2023 at 4:54=E2=80=AFPM wrote: > > I would like to install the theme and try first. I see the trial install > for the catalog plugin but not the showcase theme. Where do I download t= he > theme? > > I do not want to purchase yet because 7 days is not enough to determine i= f > it is suitable for my application. Can I get 30 days? > > > > *From:* Etoile Web Design > *Sent:* Friday, November 3, 2023 12:37 PM > *To:* craig@doubleaproperty.com > *Subject:* Re: your ultimate showcase theme demo is full of 404 errors > > > > Hi Craig, > > > > You must first create the tags. If they do not exist, the import will not > automatically create them. Same goes for categories and custom fields. > > > > You can separate multiple tags with commas. > > > > The import is done from a spreadsheet, which populates the wp_posts and > wp_postmeta tables in your database with the correct data. Since images i= n > WordPress are not stored in the database, but in folders on your server, > they must first be uploaded to your site (we recommend into the media > library in your WordPress) and then you include the image URL(s) in the > spreadsheet for import. > > > > You can find our importing documentation page here: > https://doc.etoilewebdesign.com/plugins/ultimate-product-catalog/user/pro= ducts/import > and the full documenation for the plugin here: > https://doc.etoilewebdesign.com/plugins/ultimate-product-catalog/user > > > > Best regards, > > Jack > > *Etoile Web Design* > > https://www.etoilewebdesign.com/ > > > > > > On Fri, Nov 3, 2023 at 2:49=E2=80=AFPM wrote: > > I am interested in your showcase theme and catalog plug in. > > > > when importing, are the tags created or must all tags already exist? > > How are multiple tags separated in the spreadsheet? > > The photographs are uploaded first or are they found on the local machine > and uploaded as part of the import? > > > > Are there some more thorough instructions for importing? > > > > *From:* Etoile Web Design > *Sent:* Friday, November 3, 2023 8:30 AM > *To:* craig@doubleaproperty.com > *Subject:* Re: your ultimate showcase theme demo is full of 404 errors > > > > Thanks for letting us know, Craig. We just needed to flush our permalinks > after making a change. > > > > Best regards, > > Jack > > *Etoile Web Design* > > https://www.etoilewebdesign.com/ > > > > > > On Thu, Nov 2, 2023 at 7:27=E2=80=AFPM wrote: > > Pretty poor first impression. > > --000000000000ad512c0609a53de4 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
Hi Craig,

1. We haven't = specifically tested any file management plugins. But, since you only need t= o put in the URL of the location of the file, any plugin that uploads the f= ile to the default WordPress media library should do.

<= div>2. Since the products use a post type, any duplicator plugin, such as t= he one from Yoast, would allow you to duplicate a product in the same way y= ou would a post.

3. It is not possible to select w= hich custom fields show up on a product-by-product basis. However, you can = enable the "Hide Blank Custom Fields" option, and, if you do not = assign a value for a custom field for a product, then it will not show that= custom field on that product's product page.

= 4. For the bulleted list, could you share a link to a page exhibiting this?= It could just be that something is overwriting the styling. By seeing it, = we could hopefully suggest some CSS to counter it.

5. admin.php?page=3Dewd-upcp-getting-started is the correct URL. If it isn= 't working, it usually means either that you do not have the plugin act= ivated or that you do not have the correct permissions to view that page (e= .g. if you are not using an administrator account).

6. Definitely no catalog re-generate required. If they aren't showing= , it's usually either because you have some sort of caching on your sit= e (so you are seeing an old version of the page) or the products/categories= weren't correctly added. Double check the caching first. If that's= not it, please send us screenshots showing what categories you have in you= r catalog and also of the products assigned to the categories that are not = showing.

Best regards,
Jack
Etoile Web Design<= /b>
<= /div>


On Tue, Nov = 7, 2023 at 2:53=E2=80=AFPM <craig@doubleaproperty.com> wrote:

Thanks, I am evaluating now.

=C2=A0

Custom fields can be to things like documents, etc., that is a n= ice feature.=C2=A0 Is the file uploading and handling only done by the them= e or what file management plug-in have you tested compatibility and recomme= nd?

=C2=A0

What is the preferred way to duplicate a product (e.g., to = create a sister product and then revise the additional product)

=C2=A0

Is it possible to select which custom fields show up with a product?

=C2=A0

Bulleted lists are showing with bullets when edited, but not on the = published page. Am I missing something?

=C2=A0

The URL you give to rer= un the setup wizard doesn=E2=80=99t work (admin.php?page=3Dewd-upcp-getting-started it says page not = found.=C2=A0 Fortunately, I found the rerun button in the about us / gettin= g started

=C2=A0

<= p class=3D"MsoNormal">I added categories to the catalog page to simplify ne= w product additions. However after adding a new category and then adding th= at category to the catalog, products in that new category are not showing u= p in the catalog. There isn=E2=80=99t some sort of catalog re-generate requ= ired is there?

=C2=A0=

=C2=A0

= From: Etoile Web Design <contact@etoilewebdesign.com>
Sent: Monday, November 6, 2023 6:16 AM
To: craig@doubleaproperty.com
S= ubject: Re: your ultimate showcase theme demo is full of 404 errors<= /u>

=C2=A0

There is a fully free version of the theme availab= le here: https://wordpress.org/themes/ultimate-showcase/

=C2=A0

=

This should give you an idea of whether or not it wi= ll fit your needs. It is not possible to offer a trial for a pay theme. How= ever, we do offer a 14-day refund window, which we can extend to 30 days fo= r you, if that will give you the necessary time to test.

<= /div>

=C2=A0

Same goes for the plugin refund window. We cannot offer a t= rial longer than 7 days for the premium version of the plugin, but you can = use the free version as a test for as long as you want and we can extend th= e return/refund period to 30 days instead of 14.

=C2=A0

Best regards,

Ja= ck

=C2=A0

=C2=A0

On Fri, Nov 3, 2023 at 4:54=E2=80=AFPM <craig@doubleaprope= rty.com> wrote:

I wo= uld like to install the theme and try first.=C2=A0 I see the trial install = for the catalog plugin but not the showcase theme.=C2=A0 Where do I downloa= d the theme?

I do not want to purch= ase yet because 7 days is not enough to determine if it is suitable for my = application.=C2=A0 Can I get 30 days?

=C2=A0

From: Etoile Web Design <contact@etoilewebdesign.com>
Sent: Friday, November 3, 2023 12:37 PM
To: craig@doubleapr= operty.com
Subject: Re: your ultimate showcase theme demo is = full of 404 errors

=C2=A0<= /u>

Hi Craig,

<= /div>

=C2=A0

You must first create the tags. If they do not exist, the i= mport will not automatically create them. Same goes for categories and cust= om fields.

=C2=A0=

You can separate multiple tags= with commas.

=C2=A0<= /u>

The import is done from a s= preadsheet, which populates the wp_posts and wp_postmeta tables in your dat= abase with the correct data. Since images in WordPress are not stored in th= e database, but in folders on your server, they must first be uploaded to y= our site (we recommend into the media library in your WordPress) and then y= ou include the image URL(s) in the spreadsheet for import.

=C2=A0

=

=C2=A0

Best regards,

Jack=

=C2=A0

=C2=A0

=

On Fri, Nov 3, 2023 at 2:49=E2=80=AFPM <craig@doubleaproper= ty.com> wrote:

I am = interested in your showcase theme and catalog plug in.

=C2=A0

when imp= orting, are the tags created or must all tags already exist?<= /p>

How are multiple tags separated in the spreadshee= t?

The photographs are uploaded fir= st or are they found on the local machine and uploaded as part of the impor= t?

=C2=A0

Are there some more thorough instructions for importing?<= /u>

=C2=A0

From: Etoile = Web Design <contact@etoilewebdesign.com>
Sent: Friday, November = 3, 2023 8:30 AM
To: craig@doubleaproperty.com
Subject: Re: your= ultimate showcase theme demo is full of 404 errors

=

=C2=A0

Thanks for letting us know, Craig. We just needed to flush our permali= nks after making a change.

=C2=A0

Best regards,=

Jack

<= /div>

Etoile Web Design<= /p>

=C2=A0

<= p class=3D"MsoNormal">=C2=A0

On Thu, Nov 2, 2023 at 7:27=E2=80=AFPM <craig@doubleaproperty.com> wrote:=

Pretty poor first impressi= on.

= --000000000000ad512c0609a53de4--