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Mon, 06 Nov 2023 06:16:37 -0800 (PST) MIME-Version: 1.0 References: <001601da0de4$29f704d0$7de50e70$@doubleaproperty.com> <046301da0e86$7cfc5890$76f509b0$@doubleaproperty.com> <050b01da0e97$f1da0a20$d58e1e60$@doubleaproperty.com> In-Reply-To: <050b01da0e97$f1da0a20$d58e1e60$@doubleaproperty.com> From: Etoile Web Design Date: Mon, 6 Nov 2023 09:16:01 -0500 X-Gmail-Original-Message-ID: Message-ID: Subject: Re: your ultimate showcase theme demo is full of 404 errors To: craig@doubleaproperty.com Content-Type: multipart/alternative; boundary="00000000000092334706097c800a" X-Spam-Status: No, score=-0.7 X-Spam-Score: -6 X-Spam-Bar: / X-Spam-Flag: NO --00000000000092334706097c800a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable There is a fully free version of the theme available here: https://wordpress.org/themes/ultimate-showcase/ This should give you an idea of whether or not it will fit your needs. It is not possible to offer a trial for a pay theme. However, we do offer a 14-day refund window, which we can extend to 30 days for you, if that will give you the necessary time to test. Same goes for the plugin refund window. We cannot offer a trial longer than 7 days for the premium version of the plugin, but you can use the free version as a test for as long as you want and we can extend the return/refund period to 30 days instead of 14. Best regards, Jack *Etoile Web Design* https://www.etoilewebdesign.com/ On Fri, Nov 3, 2023 at 4:54=E2=80=AFPM wrote: > I would like to install the theme and try first. I see the trial install > for the catalog plugin but not the showcase theme. Where do I download t= he > theme? > > I do not want to purchase yet because 7 days is not enough to determine i= f > it is suitable for my application. Can I get 30 days? > > > > *From:* Etoile Web Design > *Sent:* Friday, November 3, 2023 12:37 PM > *To:* craig@doubleaproperty.com > *Subject:* Re: your ultimate showcase theme demo is full of 404 errors > > > > Hi Craig, > > > > You must first create the tags. If they do not exist, the import will not > automatically create them. Same goes for categories and custom fields. > > > > You can separate multiple tags with commas. > > > > The import is done from a spreadsheet, which populates the wp_posts and > wp_postmeta tables in your database with the correct data. Since images i= n > WordPress are not stored in the database, but in folders on your server, > they must first be uploaded to your site (we recommend into the media > library in your WordPress) and then you include the image URL(s) in the > spreadsheet for import. > > > > You can find our importing documentation page here: > https://doc.etoilewebdesign.com/plugins/ultimate-product-catalog/user/pro= ducts/import > and the full documenation for the plugin here: > https://doc.etoilewebdesign.com/plugins/ultimate-product-catalog/user > > > > Best regards, > > Jack > > *Etoile Web Design* > > https://www.etoilewebdesign.com/ > > > > > > On Fri, Nov 3, 2023 at 2:49=E2=80=AFPM wrote: > > I am interested in your showcase theme and catalog plug in. > > > > when importing, are the tags created or must all tags already exist? > > How are multiple tags separated in the spreadsheet? > > The photographs are uploaded first or are they found on the local machine > and uploaded as part of the import? > > > > Are there some more thorough instructions for importing? > > > > *From:* Etoile Web Design > *Sent:* Friday, November 3, 2023 8:30 AM > *To:* craig@doubleaproperty.com > *Subject:* Re: your ultimate showcase theme demo is full of 404 errors > > > > Thanks for letting us know, Craig. We just needed to flush our permalinks > after making a change. > > > > Best regards, > > Jack > > *Etoile Web Design* > > https://www.etoilewebdesign.com/ > > > > > > On Thu, Nov 2, 2023 at 7:27=E2=80=AFPM wrote: > > Pretty poor first impression. > > --00000000000092334706097c800a Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
There is a fully free version of the theme available = here: https://w= ordpress.org/themes/ultimate-showcase/

This sh= ould give you an idea of whether or not it will fit your needs. It is not p= ossible to offer a trial for a pay theme. However, we do offer a 14-day ref= und window, which we can extend to 30 days for you, if that will give you t= he necessary time to test.

Same goes for the plugi= n refund window. We cannot offer a trial longer than 7 days for the premium= version of the plugin, but you can use the free version as a test for as l= ong as you want and we can extend the return/refund period to 30 days inste= ad of 14.

Best regards,
Jack
Etoile Web Design
<= div style=3D"font-size:small">https://www.etoilewebdesign.com/


<= div dir=3D"ltr" class=3D"gmail_attr">On Fri, Nov 3, 2023 at 4:54=E2=80=AFPM= <craig@doubleaproperty.com= > wrote:
=

I would like to install the theme and try first.=C2=A0 I= see the trial install for the catalog plugin but not the showcase theme.= =C2=A0 Where do I download the theme?

I do not want to purchase yet because 7 days is not enough to determine = if it is suitable for my application.=C2=A0 Can I get 30 days?

=C2=A0

From: Etoile Web Design <contact@etoilewebdesign.com>
Sent:<= /b> Friday, November 3, 2023 12:37 PM
To: craig@doubleaproperty.com
Subject: Re: your ultimate showcase theme demo is full of 404 errors

=C2=A0

<= div>

Hi Craig,

=C2=A0

Yo= u must first create the tags. If they do not exist, the import will not aut= omatically create them. Same goes for categories and custom fields.<= u>

=C2=A0

<= div>

You can separate multiple tags with commas.

=C2=A0

The import is done from a spreadsheet, which = populates the wp_posts and wp_postmeta tables in your database with the cor= rect data. Since images in WordPress are not stored in the database, but in= folders on your server, they must first be uploaded to your site (we recom= mend into the media library in your WordPress) and then you include the ima= ge URL(s) in the spreadsheet for import.

=C2=A0

=C2=A0

Best regards= ,

Jack

=

<= b>Etoile Web Design

=C2=A0

=C2=A0<= u>

On Fri, Nov 3, 2023 at 2:49=E2= =80=AFPM <craig@doubleaproperty.com> wrote:

I am interested in your showcase theme and catalog= plug in.

=C2=A0

<= p class=3D"MsoNormal">when importing, are the tags created or must all tags= already exist?

How are multiple ta= gs separated in the spreadsheet?

Th= e photographs are uploaded first or are they found on the local machine and= uploaded as part of the import?

= =C2=A0

Are there some more thorough= instructions for importing?

=C2=A0=

From: Etoile Web Design <contact@etoilewebdesign.com> Sent: Friday, November 3, 2023 8:30 AM
To: craig@doubleaproperty.com=
Subject: Re: your ultimate showcase theme demo is full of 40= 4 errors

=C2=A0=

Thanks for letting us know, Craig. We = just needed to flush our permalinks after making a change.

=C2=A0

Best regards,

Jack

Etoile Web = Design

=C2= =A0

=C2=A0

On Thu, Nov 2, 2023 at 7:27=E2=80=AFP= M <craig@= doubleaproperty.com> wrote:

Pretty poor first impression.

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