Envelope-to: craig@doubleaproperty.com
Delivery-date: Tue, 09 May 2023 13:17:11 -0500
From: Rent Payments <rentpayments@apartments.com>
To: Craig Andrews <craig@doubleaproperty.com>
Subject: Re: Fwd: A payment for 112 NE 14th Street failed
Auto-Submitted: auto-replied
In-Reply-To: <24AE92A5-170F-4555-8DB2-7F517A731EE2@doubleaproperty.com>
Message-Id: <reply-44477-2237826078-6675479022-1683656220-662444658@helpscout.net>
Date: Tue, 09 May 2023 18:17:00 +0000
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-- Please reply above this line --=0A=0A=0AHi there,=C2=A0=0A=0AThanks f=
or contacting the Apartments.com Payments Support team! This=0Aemail is=
 to let you know that we received your request.=0A=0AOur team is working=
 hard Monday through Friday, and we'll get back to=0Ayou as soon as we c=
an. Please note, our response will be delayed a few=0Adays.=C2=A0=0A=0AA=
re you a Rental Manager?=0ATop FAQS for Rental Managers [1]=0A [2]Where=
=E2=80=99s my payment? [3]=0AHow can I tell if my renter sent a payment?=
 [4]=0AWebinars and how-to videos [5]=0A=0AFor Renters=0ATop FAQs for Re=
nters [6]=0ADid you double or over-pay? [7]=0ADo you need to verify in o=
rder to make payments? [8]=0ADo you need to stop a payment? [9]=0A2-Fact=
or authentication issues? [10]=0ALate fee? [11]=0A=0ACheers,=0AApartment=
s.com Payments Support=0A=0ALinks:=0A------=0A[1] https://propertyhelp.a=
partments.com/category/226-payments=0A[2]=0Ahttps://propertyhelp.apartme=
nts.com/article/196-online-rental-tools=0A[3]=0Ahttps://propertyhelp.apa=
rtments.com/article/278-how-long-do-rent-payments-take-to-process=0A[4]=
=0Ahttps://propertyhelp.apartments.com/article/277-how-can-i-tell-if-my-=
renter-made-a-rent-payment-this-month=0A[5]=0Ahttps://www.apartments.com=
/rental-manager/resources/video-resources=0A[6] https://renterhelp.apart=
ments.com/category/203-payments=0A[7]=0Ahttps://renterhelp.apartments.co=
m/article/186-the-current-balance-is-wrong-whats-going-on=0A[8]=0Ahttps:=
//renterhelp.apartments.com/article/95-how-do-i-verify-my-bank-account=
=0A[9]=0Ahttps://renterhelp.apartments.com/article/306-how-do-i-stop-my-=
in-progress-payment=0A[10]=0Ahttps://renterhelp.apartments.com/article/7=
23-whats-2-factor-authentication=0A[11]=0Ahttps://renterhelp.apartments.=
com/article/304-why-did-i-get-a-late-fee=0A=0A

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<html lang=3D"en">=0A<head>=0A=09<meta content=3D"text/html; charset=3Du=
tf-8" http-equiv=3D"Content-Type">=0A</head>=0A<body bgcolor=3D"#ffffff"=
>=0A=09<div id=3D"hsReplyAbove" class=3D"hsReplyAbove">=0A=09=09<div sty=
le=3D"font-family:sans-serif;">=0A=09=09=09<div>Hi there,&nbsp;<br><br>T=
hanks for contacting the Apartments.com Payments Support team! This emai=
l is to let you know that we received your request.<br><br>Our team is w=
orking hard Monday through Friday, and we'll get back to you as soon as=
 we can. Please note, our response will be delayed a few days.&nbsp;<br>=
<br><strong>Are you a Rental Manager?<br></strong><a href=3D"https://pro=
pertyhelp.apartments.com/category/226-payments">Top FAQS for Rental Mana=
gers</a><strong><br></strong><a href=3D"https://propertyhelp.apartments.=
com/article/196-online-rental-tools"></a><a href=3D"https://propertyhelp=
.apartments.com/article/278-how-long-do-rent-payments-take-to-process">W=
here=E2=80=99s my payment?</a><br><a href=3D"https://propertyhelp.apartm=
ents.com/article/277-how-can-i-tell-if-my-renter-made-a-rent-payment-thi=
s-month">How can I tell if my renter sent a payment?</a><br><a href=3D"h=
ttps://www.apartments.com/rental-manager/resources/video-resources">Webi=
nars and how-to videos</a><br><br><strong>For Renters<br></strong><a hre=
f=3D"https://renterhelp.apartments.com/category/203-payments"><strong></=
strong>Top FAQs for Renters</a><br><a href=3D"https://renterhelp.apartme=
nts.com/article/186-the-current-balance-is-wrong-whats-going-on">Did you=
 double or over-pay?</a><br><a href=3D"https://renterhelp.apartments.com=
/article/95-how-do-i-verify-my-bank-account">Do you need to verify in or=
der to make payments?</a><br><a href=3D"https://renterhelp.apartments.co=
m/article/306-how-do-i-stop-my-in-progress-payment">Do you need to stop=
 a payment?</a><br><a href=3D"https://renterhelp.apartments.com/article/=
723-whats-2-factor-authentication">2-Factor authentication issues?</a><b=
r><a href=3D"https://renterhelp.apartments.com/article/304-why-did-i-get=
-a-late-fee">Late fee?</a><br><br>Cheers,<br>Apartments.com Payments Sup=
port</div>=0A=09=09</div>=0A=09</div>=0A=09<span height=3D"0" style=3D"f=
ont-size: 0px; height:0px; line-height: 0px; color:#ffffff;" id=3D"hsCon=
tentRef">{#HS:2237826078-562496#}</span>=0A</body>=0A</html>=0A

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