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Content-Type: multipart/alternative; boundary=Apple-Mail-A44BEFCB-56C4-4F9D-941B-A028D6C2544C
Content-Transfer-Encoding: 7bit
From: Craig Andrews <craig@doubleaproperty.com>
Mime-Version: 1.0 (1.0)
Subject: Re: Response required to receive your payment
Message-Id: <EE13763A-E121-42C7-A0B4-438BC698BAC4@doubleaproperty.com>
References: <reply-44477-2123468180-6325414919-1673640056-1923118379@helpscout.net>
In-Reply-To: <reply-44477-2123468180-6325414919-1673640056-1923118379@helpscout.net>
To: Rent Payments <rentpayments@apartments.com>
Date: Fri, 13 Jan 2023 23:25:08 -0800
X-Mailer: iPhone Mail (20B110)


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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=3D=
utf-8"></head><body dir=3D"auto"><div dir=3D"ltr"></div><div dir=3D"ltr">Hel=
lo</div><div dir=3D"ltr"><br></div><div dir=3D"ltr">We are a business, we ha=
ve several different bank accounts. &nbsp;We receive rent from our other pro=
perties in this 3551 account, why can=E2=80=99t this property also be receiv=
ed into this account?</div><div dir=3D"ltr"><br></div><div dir=3D"ltr">The b=
ank with this x1705 has been purchased by another bank so the x1705 account h=
as been discontinued. We have updated the deposit account on your website fo=
r this property, please deposit to that 3551 account.</div><div dir=3D"ltr">=
<br></div><div dir=3D"ltr">Thank you</div><div dir=3D"ltr">Craig&nbsp;</div>=
<div dir=3D"ltr"><br><blockquote type=3D"cite">On Jan 13, 2023, at 12:01 PM,=
 Rent Payments &lt;rentpayments@apartments.com&gt; wrote:<br><br></blockquot=
e></div><blockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF

    <meta content=3D"text/html; charset=3Dutf-8" http-equiv=3D"Content-Type"=
>


<div id=3D"hsReplyAbove" class=3D"hsReplyAbove">
    <div class=3D"kickstarter-compatible" style=3D"font-family:sans-serif;">=

       =20
                        <div>Hi Craig,<br><br>Thanks for writing in.<br><br>=
The only eligible account that the funds can be sent to is the x1705.<br><br=
>The other bank accounts have another owner / are linked to a different bank=
 account so is not eligible for the funds to be sent.<br><br>Kindly reply to=
 let us know how to proceed.<br><br>Best,</div><br>
        <br>Oba<br>--<br><br>Apartments.com Customer Support<br>Help Center-=
 <a href=3D"https://www.apartments.com/about/help">https://www.apartments.co=
m/about/help</a><br>
                            </div>
        <span height=3D"0" style=3D"font-size: 0px; height:0px; line-height:=
 0px; color:#ffffff;" id=3D"hsContentRef">{#HS:2123468180-553148#}</span>
        <img src=3D"https://secure.helpscout.net/notification/convo/read/212=
3468180/6325414919/" alt=3D"" data-unique-identifier=3D"">    <br>
</div>

<div class=3D"gmail_quote" style=3D"font-family:sans-serif;">
                        On Thu, Jan 12, 2023 at 1:18 PM PST, Craig Andrews &=
lt;craig@doubleaproperty.com&gt; wrote:
<blockquote type=3D"cite" class=3D"gmail_quote" style=3D"margin: 0 0 0 .8ex;=
 border-left:1px solid #cccccc; padding-left: 1ex;">
    <div style=3D"font-family:sans-serif;">
                <div>EXTERNAL EMAIL
<div>
<div dir=3D"ltr"></div>
<div dir=3D"ltr">New account -3551</div>
<div dir=3D"ltr"><br>
<blockquote>On Jan 12, 2023, at 7:46 AM, Apartments.com Rent Payments &lt;no=
reply@payments-email.apartments.com&gt; wrote:<br>
<br></blockquote>
</div>
<blockquote>
<div dir=3D"ltr">=EF=BB=BF
<table bgcolor=3D"#F5F5F5" width=3D"100%" style=3D"border-spacing:0;border-c=
ollapse:collapse;vertical-align:top;text-align:left;padding:0;">
<tbody>
<tr style=3D"vertical-align:top;padding:0;" align=3D"left">
<td align=3D"center" valign=3D"top" style=3D"border-collapse:collapse;color:=
#747F7B;font-family:Helvetica, Arial, sans-serif;font-weight:normal;line-hei=
ght:1.3;margin:0;padding:6px 0;">
<table width=3D"540" style=3D"border-spacing:0;border-collapse:collapse;vert=
ical-align:top;text-align:left;padding:0;">
<tbody>
<tr style=3D"vertical-align:top;padding:0;" align=3D"left">
<td align=3D"center" style=3D"border-collapse:collapse;color:#747F7B;font-fa=
mily:Helvetica, Arial, sans-serif;font-weight:normal;line-height:1.3;margin:=
0;padding:6px 0;" valign=3D"top">
<center style=3D"max-width:540px;margin:0 auto;padding:0 12px;">
<div class=3D"ex-logo_header ex-wrapper" style=3D"max-width:540px;width:540p=
x;margin:0 auto;" align=3D"left">
<table width=3D"540" class=3D"ex-full-width-for-small-only" style=3D"border-=
spacing:0;border-collapse:collapse;vertical-align:top;text-align:left;paddin=
g:0;">
<tbody>
<tr style=3D"vertical-align:top;padding:0;" align=3D"left">
<td width=3D"216" style=3D"border-collapse:collapse;color:#747F7B;font-famil=
y:Helvetica, Arial, sans-serif;font-weight:normal;line-height:1.3;margin:0;p=
adding:6px 0;" align=3D"left" valign=3D"top"><a href=3D"http://email.payment=
s-email.apartments.com/c/eJxdkEtqxDAMhk_j7DrEj9jOwou2w1zDKLYyE0jGxnEa0tNXDS2=
UghDo0-J_oOPayE5aqXUT3ag6ZXUzOdEK2XIueKd0qy9aYdfLILUao-F6YKrNcCz4rOsLLjDNF8h=
Q6gkuIS3Nw8nAB91aEyGGOIxiiGiE7G2PQ4AgoAlprVD8gusKd_QRKjhm3pgQU6TF5Kuw3CjbS8n=
EO5GI8_SB5fB__rqX1lpmrs3sHrXmlTATN5p93_-ZYvK21YUE47TRcT2NM6G_4Zq2EpBg-PT5-IE=
BlgzT_UmYYowBQTTFhUKMCohpG2aEXFLGUo8zdnW_tZCDUEip-pFUtoK-Jj_DM86pxC-NyHjM" s=
tyle=3D"color:#0576A7;text-decoration:none;"><img src=3D"https://www.apartme=
nts.com/a/4d9af0/content/images/apartments-for-rent-logo.png" alt=3D"Apartme=
nts.com logo" width=3D"216" style=3D"text-decoration:none;vertical-align:tex=
t-bottom;border-style:none;" data-unique-identifier=3D""></a></td>
<td width=3D"324" class=3D"ex-padder-top-small" style=3D"border-collapse:col=
lapse;color:#747F7B;font-family:Helvetica, Arial, sans-serif;font-weight:nor=
mal;line-height:1.3;margin:0;padding:16px 0 6px;" align=3D"left" valign=3D"t=
op"></td>
</tr>
</tbody>
</table>
</div>
</center>
</td>
</tr>
</tbody>
</table>
<table class=3D"ex-full-width" style=3D"border-spacing:0;border-collapse:col=
lapse;vertical-align:top;text-align:left;width:100%;min-width:100%;padding:0=
;">
<tbody>
<tr style=3D"vertical-align:top;padding:0;" align=3D"left">
<td class=3D"ex-padder-small" align=3D"center" style=3D"border-collapse:coll=
apse;color:#747F7B;font-family:Helvetica, Arial, sans-serif;font-weight:norm=
al;line-height:1.3;margin:0;padding:16px 0;" valign=3D"top">
<center style=3D"max-width:540px;margin:0 auto;padding:0 12px;">
<div class=3D"ex-wrapper ex-main-wrapper" style=3D"max-width:540px;width:540=
px;background-color:#FFF;margin:0 auto;border:1px solid #E3E3E3;">
<table width=3D"540" class=3D"ex-full-width-for-small-only" style=3D"border-=
spacing:0;border-collapse:collapse;vertical-align:top;text-align:left;paddin=
g:0;">
<tbody>
<tr style=3D"vertical-align:top;padding:0;" align=3D"left">
<td bgcolor=3D"#FFF" class=3D"ex-padder ex-gutter" style=3D"border-collapse:=
collapse;color:#747F7B;font-family:Helvetica, Arial, sans-serif;font-weight:=
normal;line-height:1.3;margin:0;padding:32px;" align=3D"left" valign=3D"top"=
>
<h1 class=3D"ex-padder-bottom-small" style=3D"color:#3D4542;font-family:Helv=
etica, Arial, sans-serif;font-weight:100;line-height:1.3;font-size:24px;marg=
in:0 0 12px;padding:0 0 16px;" align=3D"left">Response required to receive y=
our payment</h1>
<p style=3D"color:#747F7B;font-family:Helvetica, Arial, sans-serif;font-weig=
ht:normal;line-height:22px;font-size:16px;margin:0 0 12px;padding:0;" align=3D=
"left">Hi craig,</p>
<p style=3D"color:#747F7B;font-family:Helvetica, Arial, sans-serif;font-weig=
ht:normal;line-height:22px;font-size:16px;margin:0 0 12px;padding:0;" align=3D=
"left"><strong>The following payment failed to deposit because of a problem w=
ith your bank account:</strong></p>
<p style=3D"color:#747F7B;font-family:Helvetica, Arial, sans-serif;font-weig=
ht:normal;line-height:22px;font-size:16px;margin:0 0 12px;padding:0;" align=3D=
"left"></p>
<ul style=3D"margin-bottom:12px;">
<li style=3D"color:#747F7B;font-family:Helvetica, Arial, sans-serif;font-wei=
ght:normal;text-align:left;line-height:1.3;margin:0;padding:0;">$600.00 from=
 Mike Prior, 212 N Wellington</li>
</ul>
<p style=3D"color:#747F7B;font-family:Helvetica, Arial, sans-serif;font-weig=
ht:normal;line-height:22px;font-size:16px;margin:0 0 12px;padding:0;" align=3D=
"left"><strong>The problem bank account is:</strong></p>
<p style=3D"color:#747F7B;font-family:Helvetica, Arial, sans-serif;font-weig=
ht:normal;line-height:22px;font-size:16px;margin:0 0 12px;padding:0;" align=3D=
"left"></p>
<ul style=3D"margin-bottom:12px;">
<li style=3D"color:#747F7B;font-family:Helvetica, Arial, sans-serif;font-wei=
ght:normal;text-align:left;line-height:1.3;margin:0;padding:0;">$ UMPQUA BAN=
K checking account xxxxx1705</li>
</ul>
<p style=3D"color:#747F7B;font-family:Helvetica, Arial, sans-serif;font-weig=
ht:normal;line-height:22px;font-size:16px;margin:0 0 12px;padding:0;" align=3D=
"left">Typically this happens if your bank account information was entered i=
ncorrectly, or if your account was frozen or closed outside of Apartments.co=
m.</p>
<p style=3D"color:#747F7B;font-family:Helvetica, Arial, sans-serif;font-weig=
ht:normal;line-height:22px;font-size:16px;margin:0 0 12px;padding:0;" align=3D=
"left"><strong>You can still receive this payment by doing the following:</s=
trong></p>
<ol style=3D"margin-bottom:12px;">
<li style=3D"color:#747F7B;font-family:Helvetica, Arial, sans-serif;font-wei=
ght:normal;text-align:left;line-height:1.3;margin:0;padding:0;">Step 1: Choo=
se another or add a new bank account to send this payment to from your <a hr=
ef=3D"http://email.payments-email.apartments.com/c/eJxdkNFuwyAMRb-GvLVKDAHyw=
EO3qr8RueC00UJAQFZlXz9abdI0yfLDseV7fcl0UvGeay5l48wkeqFlMxtogbddB10vZCuPUlA_c=
MulmJzq5JWJNuLuaS35QB7n5YgRU3mBow2-uRsEnJyFTk2o6tWepHAIAFoPLbWAjQ25YBo95Yw3G=
h0WNEy9MYDZ1cb4CXSnhB44Z_BeiaNl_qS0j3_mcuBaa6bOzWLupcRcMYNLrcfj8c9UhX4_oLVhW=
8tziV-24qsBN2-e8fPrEQbyCXPYkqUK7dcY9x9o0Uecb2vFyuFkCYEBv-L6kQ8Wk8tNMjbVjRqPC=
9t1IYwpREplf4VSzG9oVd2mqlvGqWpuicYSxgVXt4TkvgGCsYG1" style=3D"color:#0576A7;=
text-decoration:none;">Banks &amp; Cards</a> page.</li>
<li style=3D"color:#747F7B;font-family:Helvetica, Arial, sans-serif;font-wei=
ght:normal;text-align:left;line-height:1.3;margin:0;padding:0;">Step 2: <str=
ong>Reply to this email with the last 4 digits of your updated bank account.=
</strong></li>
</ol>
<p style=3D"color:#747F7B;font-family:Helvetica, Arial, sans-serif;font-weig=
ht:normal;line-height:22px;font-size:16px;margin:0 0 12px;padding:0;" align=3D=
"left">Thanks,<br>
The Apartments.com Team</p>
</td>
</tr>
</tbody>
</table>
</div>
</center>
</td>
</tr>
</tbody>
</table>
<table class=3D"ex-full-width" style=3D"border-spacing:0;border-collapse:col=
lapse;vertical-align:top;text-align:left;width:100%;min-width:100%;padding:0=
;">
<tbody>
<tr style=3D"vertical-align:top;padding:0;" align=3D"left">
<td align=3D"center" style=3D"border-collapse:collapse;color:#747F7B;font-fa=
mily:Helvetica, Arial, sans-serif;font-weight:normal;line-height:1.3;margin:=
0;padding:6px 0;" valign=3D"top">
<center style=3D"max-width:540px;margin:0 auto;padding:0 12px;">
<div class=3D"ex-wrapper" style=3D"max-width:540px;width:540px;margin:0 auto=
;">
<table width=3D"540" class=3D"ex-full-width-for-small-only" style=3D"border-=
spacing:0;border-collapse:collapse;vertical-align:top;text-align:left;paddin=
g:0;">
<tbody>
<tr style=3D"vertical-align:top;padding:0;" align=3D"left">
<td class=3D"ex-buffer-bottom" style=3D"border-collapse:collapse;color:#747F7=
B;font-family:Helvetica, Arial, sans-serif;font-weight:normal;line-height:1.=
3;margin:0 0 32px;padding:6px 0;" align=3D"left" valign=3D"top">
<p class=3D"ex-text-center ex-text-tiny" style=3D"color:#747F7B;font-family:=
Helvetica, Arial, sans-serif;font-weight:normal;line-height:1.2;font-size:12=
px;margin:0 0 12px;padding:0;" align=3D"center">This email was sent by Apart=
ments=E2=80=8C.=E2=80=8Ccom to <a class=3D"ex-footer-links" href=3D"mailto:%=
20craig@doubleAproperty.com" style=3D"color:#0576A7;text-decoration:none;">c=
raig@doubleAproperty.com</a></p>
<p class=3D"ex-text-center ex-text-tiny" style=3D"color:#747F7B;font-family:=
Helvetica, Arial, sans-serif;font-weight:normal;line-height:1.2;font-size:12=
px;margin:0 0 12px;padding:0;" align=3D"center">Questions? Visit Our <a clas=
s=3D"ex-footer-links" href=3D"http://email.payments-email.apartments.com/c/e=
Jxd0N1qxCAQBeCnMXddouNfLrxou-xrhIlOdgNxFWO6pE9fu7RQCjLC58UZDzmuDSiwoHUX3CyVt=
LpbnOgF9JwLrqTu9UlLUgN40HIOhuuJyT7jEeletxeKuKwnzFjqE04-xe7mrBIDSCAxW0VGoEYEQ=
q6sGdREou982iqWMdK24ZXGgBUdM29MiCW0weBVWG6kHQCYeG8SaF0-qBzjn3c9gLWWmXO3ulute=
WvMxKWdx-Pxb6mGOKW9tvtGa2Zw2Wts-WHZI4Pz8x9M6G_c0l48NfSfYz5-0GPMuFzvjU3A2ROKr=
jhfmrU-QtqnlTCXlKnU49lCdb8ttUxfWlId55ayFxprGle8hzWV8AXmE3xY" style=3D"color:=
#0576A7;text-decoration:none;">Help Center</a>  |  <a class=3D"ex-footer-lin=
ks" href=3D"http://email.payments-email.apartments.com/c/eJxdkN1qxCAQRp_G3O1=
i1Ki58KI_7GuEiU62QtyImi7p03d2aaEUZNAjOmc-dL02cpBWat0Ft6hBWd1FJ7iQvO9FPyjN9Vk=
rHEbppVZLML2emeIZjoS3Vk-YIK5nyFDaE5z9lroPNwSu0fvZjguf5RICzL3RSiyDMpybsfNbbVC=
mhLXCFacADRwzr0yIGKgw-SJsb5QdpWTijUjANX5iOaY_93qU1lpm3rvVfbSWK2EmLrTu9_s_KYI=
Q6IMWK9I-xOpXiAlLpVMu8RP8cSKnho8nTF72lkgvxD0x-f4ckwn9gHXbi0eC_mvKxw_0kDLE642=
wCbB4BNEV5wsxiits-7wi5LJlMjieITX3GyIJ-EKd2rRQl73g1LZphVtYtxK-Ad-miRM" style=3D=
"color:#0576A7;text-decoration:none;">Privacy Policy</a>  </p>
<p class=3D"ex-text-center ex-text-super-tiny" style=3D"color:#747F7B;font-f=
amily:Helvetica, Arial, sans-serif;font-weight:normal;line-height:1;font-siz=
e:11px;margin:0 0 12px;padding:0;" align=3D"center">=C2=A9 2023 Apartments=E2=
=80=8C.=E2=80=8Ccom, LLC  |  3438 Peachtree Road, NE  |  Suite 1500  |  Atla=
nta, GA 30326</p>
</td>
</tr>
</tbody>
</table>
</div>
</center>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<img width=3D"1" height=3D"1" alt=3D"" src=3D"http://email.payments-email.ap=
artments.com/o/eJxNzjFuxCAQheHT4C4WMDDggmKTKNdAYxhvkOzFwmwk3z7WSpHSvOJ_zcdBo=
QMLHhCHHBZjjcehBC01SKW0sgYljmjYTpAAzZKdwlkYudO58aMfb7xRWUfaqfVXGFPdhu-ADl3mG=
Yx1doHJJMvSJU1GGqs82SHVo1OLGx8H3Tlm6hSEexdal3yNgJv2yhk_AQj9cZXMa_nhdsZ_P07gv=
Rfuc2ghNSr3S5brc16Z9lZ3bv18eXr48wr9lRrn0uNyuZ-NY69xpUdea8u_GBZTMA" data-uniq=
ue-identifier=3D""></div>
</blockquote>
</div></div>
        <br>
                            </div>
</blockquote>

</div>



</div></blockquote></body></html>=

--Apple-Mail-A44BEFCB-56C4-4F9D-941B-A028D6C2544C--
